Peerless Electronics
Sitemap | Interconnect Dictionary | Industry Links | Email Directory
HOME
 
IN MEMORIAM


Peerless Electronics Inc. Customer Satisfaction Survey

Thank you for participating in this e-Survey. Your candid evaluation of Peerless' services is invaluable and much appreciated. We are working to improve our quality of service to keep pace with your needs on a world-class distribution level.

Name of person completing this survey:

Company Name:

Phone:

OVERALL SERVICE PERFORMANCE
Please rate overall performance of Peerless' Customer Service.
Excellent Good Average Fair Poor

CUSTOMER SUPPORT
How satisfied are you with Peerless' product availability?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' overall quality?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' on-time delivery?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' responsiveness?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' support staff?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' resolution time on issues?
Excellent Good Average Fair Poor
How satisfied are you with Peerless' response time to emergency issues?
Excellent Good Average Fair Poor

YOUR OVERALL VIEWS ABOUT PEERLESS
Peerless understands the service needs of my organization:
Strongly Agree Agree Neutral/Not Sure Disagree Strongly Disagree
How satisfied are you with the amount of contact between you/your organization and Peerless?
Very Satisfied Satisfied Neutral/Not Sure Dissatisfied Very Dissatisfied
Please rate the quality of Peerless' service.
Excellent Good Average Fair Poor
Please rate the value of Peerless' services compared with the price paid.
Very high value High value Average Value Low value Unacceptably poor value
Was your telephone call to Peerless placed on hold? If yes, for how long?
Yes     No
Was your inside sales contact courteous?
Yes    No
Were you offered a substitute for products we do not carry?
Yes    No
What do you perceive to be Peerless' strengths as a supplier?
(why do you do business with Peerless?)
Do you have any suggestions on how Peerless can improve as a supplier?
Who do you recognize as the top distributor of Electro-Mechanical and Interconnect components? Why?
What products or product lines should, in your opinion, Peerless consider adding to its line card in order to serve you better?
What services should Peerless consider offering in order to serve you better?
Which mil spec numbers should Peerless consider offering in order to serve you better?
HOME
  BACK TO TOP
Solutions For Your Business | Headquarters | Request a Quote | Place an Order | Contact Us
Product Lines | New Products | Component Selector | Military Spec Products | Aviation Products | Airbus Circuit Breakers
 | Sensata Klixon Circuit Breakers | Airpax Circuit Breakers | Tyco Electronics Circuit Breakers (P&B) | Tyco Electronics Relays (P&B) | Bright Ideas from Dialight | Leach Relays | American Zettler Relays | Truck, Bus & Marine | IP68 Switches | Honeywell Micro Switch & more | OTTO Controls | APEM Components | Value Added Services | Switch Specials | Tyco Electronics Aircraft Splices
General Disclaimer of Warranties; Limitation of Liability.
Peerless Electronics, Inc. is a leading distributor for Honeywell Sensing and Controls, Micro Switch, Sensata (Klixon), OTTO Controls, Dialight, Tyco AMP connectors and Leach relays.
Peerless Electronics, Inc. was formerly known as Peerless Radio Corp.
© 2006 Peerless Electronics. All Rights Reserved.
Website design by: Long Island Internet Headquarters